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Search by Ticket Number

  • Dan Darrin
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7 years 5 months ago #104382 by Dan Darrin
Search by Ticket Number was created by Dan Darrin
We have thousands of tickets in our system and periodically need to look up a ticket by the ticket number. Is this possible?

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7 years 5 months ago #104404 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Search by Ticket Number
Hi Dan

Yes. On the search box, just type ID:66361 and the system will show you the ticket with ID 66361

The syntax is ID:ID_OF_TICKET

Regards,

Tuan

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