Customize TIcket Form

Hi,

Is there a way I can customize the submit ticket form? I want to remove the "Subject" and "Message" fields. I also want to change the text on the "Submit Ticket" button.

Thank you!

Jennifer

Hi Jennifer

I want to remove the "Subject" and "Message" fields.

=> Unfortunately, it is not possible. Subject and Message fields are the two required fields to allow customers to provide information about the ticket and it could not be removed

I also want to change the text on the "Submit Ticket" button.

=> Go to Helpdesk Pro -> Translation, you should see the text and can change it to meet your need

Regards,

Tuan

You just have to go translations to remove the text from the room and add ""<p />"". You will not see it on the front end any more