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Feature Request: email to ticket

  • Matthias Neumeister
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10 years 10 months ago #66454 by Matthias Neumeister
Feature Request: email to ticket was created by Matthias Neumeister
Hi,
I'm very happy that I found your extension and I bought it right away. But I miss a very important feature: Creating tickets out of emails.
Someone could send an email to a mailbox, Helpdesk Pro checks this mailbox and creates a ticket for each mail in it. The tickets are created with a predefined category and priority.
This feature would complete Helpdesk Pro.
Could you program it? THX!

Greetings from Germany,
Matthias

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  • Matthias Neumeister
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10 years 10 months ago #66455 by Matthias Neumeister
Replied by Matthias Neumeister on topic Feature Request: email to ticket
And, in return, I could translate it into German for you. ;-)

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