HelpDesk Pro - ERROR 1064

  • Michele De Filippi
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8 years 10 months ago - 8 years 10 months ago #64914 by Michele De Filippi
HelpDesk Pro - ERROR 1064 was created by Michele De Filippi
Hi guys,
I've a problem with HELPDESK Pro. If I try to add a comment to a ticket by front-end an error occurred:

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT title FROM 50k_helpdeskpro_categories WHERE id= :blink:

And the same thing if I try to respond to Ticket by beck-end.

I use Joomla 3.4.1

Tnk
Mihcele
Last edit: 8 years 10 months ago by Michele De Filippi.

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8 years 10 months ago #65024 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic HelpDesk Pro - ERROR 1064
Hi Mihcele

Could you please submit a support ticket sending us super admin account of your site? We will check to see what;s wrong and get it sorted for you

Regards,

Tuan

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