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HelpDesk Pro - ERROR 1064
- Michele De Filippi
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9 years 5 months ago - 9 years 5 months ago #64914
by Michele De Filippi
HelpDesk Pro - ERROR 1064 was created by Michele De Filippi
Hi guys,
I've a problem with HELPDESK Pro. If I try to add a comment to a ticket by front-end an error occurred:
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT title FROM 50k_helpdeskpro_categories WHERE id= :blink:
And the same thing if I try to respond to Ticket by beck-end.
I use Joomla 3.4.1
Tnk
Mihcele
I've a problem with HELPDESK Pro. If I try to add a comment to a ticket by front-end an error occurred:
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 SQL=SELECT title FROM 50k_helpdeskpro_categories WHERE id= :blink:
And the same thing if I try to respond to Ticket by beck-end.
I use Joomla 3.4.1
Tnk
Mihcele
Last edit: 9 years 5 months ago by Michele De Filippi.
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- Tuan Pham Ngoc
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- Administrator
9 years 5 months ago #65024
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic HelpDesk Pro - ERROR 1064
Hi Mihcele
Could you please submit a support ticket sending us super admin account of your site? We will check to see what;s wrong and get it sorted for you
Regards,
Tuan
Could you please submit a support ticket sending us super admin account of your site? We will check to see what;s wrong and get it sorted for you
Regards,
Tuan
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