Tags to be used in email

Hi
I know there are som tags that can be used in the email sent, tags like:
[CATEGORY_TITLE] [TICKET_ID] [TICKET_SUBJECT] [TICKET_MESSAGE] [NAME] [TICKET_COMMENT] [MANAGER_NAME] [STAFF_NAME] [FRONTEND_URL] [BACKEND_URL]

But is it also possible to use tags like:
[TICKET_CREATE_DATE] [TICKET_UPDATE_DATE] [TICKET_HISTORY] [TICKET_CLOSED]

Hi Stephen

Sorry, it is not possible. While it is easy to add support for [TICKET_CREATE_DATE] [TICKET_UPDATE_DATE] [TICKET_CLOSED], it is difficult to add support for [TICKET_HISTORY] tag (I don't know what should be displayed for that tag)

Tuan

Hi
Thanks for the answer.