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  • Daniel Novillo
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10 years 2 months ago #54450 by Daniel Novillo
Reports was created by Daniel Novillo
Good morning

Can anyone help me is HelpDesk Pro have reports about the tickets? Is the any option to generate a reports and import to excel?

Thanks

Daniel

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10 years 2 months ago #54479 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Reports
Hi Daniel

Unfortunately we don't have report feature. We only have a feature which allows you to export all tickets in the system into csv file. Maybe you can then open it it on excel and generate the report you want ?

Regards,

Tuan

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  • Daniel Novillo
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10 years 2 months ago #54598 by Daniel Novillo
Replied by Daniel Novillo on topic Reports
Thanks for your answer.. How can I do the export of the tickets in csv?

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