RSForm! Pro plugin ? (like joomla contact)

Hi Tuan,

I use RSForm! Pro and it would be very useful if I could have a ticket automatically created in HelpDesk Pro that hook the user mail sent by RSForm! Pro when user/guest applying the form.

So, the process :
1. Working : user fill and apply the form. If User is guest, account is created by RSForm! Pro plugin.
2. Working : RSForm! Pro send an user e-mail (with attached pdf file)
3. Expected : Your RSForm! Pro plugin hook the e-mail and automatically create a ticket in HelpDesk Pro, like the plugin that hook the Joomla contact message. To have the attached pdf file included in the ticket would be great.

Thanks a lot for your response and work, I enjoy your components !

Stéphane

EDIT : I use mutiple forms, so the plugin would have to hook all of them.

Hi Stéphane

I am sorry. I think I could not add support for this feature. I think if you really need this feature, you will need to find someone to write the plugin for you to have this feature.

Regards,

Tuan

Thanks Tuan,

I'll try to find someone.

Regards

Stéphane

Just an idea that could help me.

Actually, admin can create a new ticket in backend, but he creates the ticket as if he is the user.

Is it possible that admin create a new ticket on is own name and select a user to send the ticket ?

Thanks Tuan.