Hi,
I have many user on my joomla website. A simple user that can create a tickets, 2 staff members, and the super user.
When the simple user submit a ticket, only the super user can see it. In the configuration, the "Staff Group" is set to my staff group just created with my 2 staff members.
Why they cannot see the tickets, and why my super user cannot assign the ticket to one of them (plugin assign ticket enable).
regards
