Custom Fields Display Intermittently

  • Dan Darrin
  • Topic Author
  • Offline
  • New Member
  • New Member
More
11 years 4 months ago #43525 by Dan Darrin
Custom Fields Display Intermittently was created by Dan Darrin
I am having an issue with custom fields. I have assigned a set of custom fields to four categories... when you first pull up one of the categories the fields display, as expected. Choose a different category and the fields disappear, choose one of the categories again, and the fields reappear. I have experimented with different caching options but the problem seems to persist, every other time you pick a Category you get the Custom Fields but the next time you don't. Please help me troubleshoot this problem.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
11 years 4 months ago #43544 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields Display Intermittently
Hi Dan

Could you please submit a support ticket sending us admin and FTP account of your site so that we can check to see what's wrong and get it sorted for you ?

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc