Hi,
I get the error described in title. I have joomla 2.5.9 with helpdesk pro 1.3.0
I tested my contact form with the System - Helpdesk Pro Ticket From Contact Form enabled. After I fill the contact form and click on sent, I get a blank page. I enable the debug mode to get more info:
jos-Warning: **Error loading component: com_contact, 1**
JSite -> route() @ /home/gauthier/public_html/mywebsite/index.php:36
JApplication -> route() @ /home/gauthier/public_html/mywebsite/includes/application.php:135
JApplication -> triggerEvent() @ /home/gauthier/public_html/mywebsite/libraries/joomla/application/application.php:257
JDispatcher -> trigger() @ /home/gauthier/public_html/mywebsite/libraries/joomla/application/application.php:642
JEvent -> update() @ /home/gauthier/public_html/mywebsite/libraries/joomla/event/dispatcher.php:161
call_user_func_array() @ /home/gauthier/public_html/mywebsite/libraries/joomla/event/event.php:71
plgSystemTicketFromContactForm -> onAfterRoute()
HelpdeskProHelper :: storeTicket() @ /home/gauthier/public_html/mywebsite/plugins/system/ticketfromcontactform/ticketfromcontactform.php:40
HelpdeskProHelper :: sendNewTicketNotificationEmails() @ /home/gauthier/public_html/mywebsite/components/com_helpdeskpro/helper/helper.php:1001
JDatabase -> loadResult() @ /home/gauthier/public_html/mywebsite/components/com_helpdeskpro/helper/helper.php:698
JDatabaseMySQL -> execute() @ /home/gauthier/public_html/mywebsite/libraries/joomla/database/database.php:1138
JError :: raiseError() @ /home/gauthier/public_html/mywebsite/libraries/joomla/database/database/mysql.php:548
JError :: raise() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:251
JError :: throwError() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:176
call_user_func_array() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:214
JError :: handleCallback()
call_user_func() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:765
plgSystemRedirect :: handleError()
JError :: customErrorPage() @ /home/gauthier/public_html/mywebsite/plugins/system/redirect/redirect.php:109
JDocumentError -> render() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:798
JDocumentError -> _loadTemplate() @ /home/gauthier/public_html/mywebsite/libraries/joomla/document/error/error.php:107
require_once() @ /home/gauthier/public_html/mywebsite/libraries/joomla/document/error/error.php:135
include_once() @ /home/gauthier/public_html/mywebsite/templates/yoo_sync/error.php:13
SystemWarpHelper -> init() @ /home/gauthier/public_html/mywebsite/templates/yoo_sync/config.php:21
JSite -> getParams() @ /home/gauthier/public_html/mywebsite/templates/yoo_sync/warp/systems/joomla/helpers/system.php:95
JComponentHelper :: getParams() @ /home/gauthier/public_html/mywebsite/includes/application.php:358
JComponentHelper :: getComponent() @ /home/gauthier/public_html/mywebsite/libraries/joomla/application/component/helper.php:92
JComponentHelper :: _load() @ /home/gauthier/public_html/mywebsite/libraries/joomla/application/component/helper.php:43
JError :: raiseWarning() @ /home/gauthier/public_html/mywebsite/libraries/joomla/application/component/helper.php:415
JError :: raise() @ /home/gauthier/public_html/mywebsite/libraries/joomla/error/error.php:276
I had the same error in other clone website which doesn't need helpdesk pro. So I removed helpdesk pro and it works fine? This confirm that the source of this bug is from Helpdesk pro.
Can someone help me to fix that?
Thanks
