How to submit custom programming requests

I've submitted a couple of requests for HelpDesk Pro custom programming estimates via your website's "Contact Us" form over the past few weeks, but I've not seen a response, yet. Is there a preferred method for submitting such requests?

Hi John

That's strange. It seems we didn't receive any email. Could you send it directly to support@joomdonation.com ?

Regards,

Tuan