How to add columns to My Tickets table

I'd like to add one of my custom fields as a column in the table on the My Tickets page view. How can I do that. I see where/how to add the physical column, but I could use a little help on where/how to actually modify the SQL query to retrieve and populate the custom field values.

Thanks.

Hi Eric

It would be difficult for you to do this modification. Maybe you can submit a support ticket :

1. Letting me know what is the id of the custom field you want to add to the list.

2. Send me administrator and FTP account of your site.

I will help you to do the modification,

PS : I completed version 1.2.0 of the extension with some very nice features. Will update the download package to server on tomorrow. So maybe you should upgrade to that new version, too,

Tuan

Hi Tuan,

Great job on the support, we appreciate it. Did this feature ever get implemented for Eric? Thank you. I sent a support email on this very issue just about 20 minutes ago before seeing this thread.

Dear saren

Please submit a support ticket sending us the mentioned information so that we can help you !

Regards,

Tuan

Hey Tuan,

I believe I already sent you guys a support ticket earlier today. Would you like me to re-send another support ticket?

Thank you for the reply.

No need to re-send if you sent it before. I replied forum questions before check support tickets and that is the reason I asked you to submit.

Your ticket will be answered soon (within today).

Tuan

Alright good to hear, I'll be happily available to supply any information you may need. Thanks again.

Hi Tuan,

Were you able to look into this? Any updates?

Thank you.

Dear saren

Could you please submit a support ticket ? For some reason, I didn't receive your email .

Tuan