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Updated Emails not being sent

  • John Pepper
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13 years 3 months ago #27216 by John Pepper
Updated Emails not being sent was created by John Pepper
When users submit a new ticket the manager gets the ticket via email, and the user also gets the email, but and amendments to the ticket are not sent by email.

Any idears

John

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  • Tuan Pham Ngoc
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13 years 3 months ago #27645 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Updated Emails not being sent
Hi John

Could you please submit a support ticket sending me administrator account of your site ? I will upgrade your site to latest version (1.2.0 which I just completed) then test it again and make sure it is working as expected .

Tuan

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