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Sending mail error

  • juan carlos
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13 years 4 months ago - 12 years 9 months ago #24585 by juan carlos
Sending mail error was created by juan carlos
Hello
When a user submits a new ticket, it's registered well but the mail is not sent.
We checked joomla mail options and they're well.
Where can be the problem?
Thanks
Last edit: 12 years 9 months ago by juan carlos.

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  • Tuan Pham Ngoc
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13 years 4 months ago #24880 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Sending mail error
Hi Juan

I believe it is just something with the mail settings on your server. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check the issue directly on your site?

Tuan

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