Product custom message

  • Maurizio
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 2 days ago - 1 month 2 days ago #169764 by Maurizio
Product custom message was created by Maurizio
Could you please add the feature to automatically send a product custom mail to the customer that purchase a product?
example:
im my store i sell softwareA and softwareB
if the customer purchase and finalise the order of softwareA eshop will send an email related to SoftwareA (Setup instructions, etc etc)
if the customer purchase and finalise the order of both softwareA and softwareB eshop will send an email with SoftwareA (Setup instructionst, etc etc) and another email with SoftwareB (Setup instructions, etc etc)

and of course the message should be different according to the language of the order.

currently i'm sending manually the instructions for every order but this could be automated.
Last edit: 1 month 2 days ago by Maurizio.

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
3 weeks 4 days ago #169873 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Product custom message
Hello Maurizio,

Thank you for your suggestion. I read your post, so what you want is: Each product in your store will have a separate email content. Then if a product is purchased, the system will send the email of that product to customer? So if an order has total of 5 products, once order is paid, the system will send the email notification to admin's store, to customer (as now), you want to send other 5 emails which are related to 5 products to customer too, right?

Sincerely, Giang

Please Log in or Create an account to join the conversation.

  • Maurizio
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 week 2 days ago #170140 by Maurizio
Replied by Maurizio on topic Product custom message
yes exactly.

thank you

Please Log in or Create an account to join the conversation.

  • Maurizio
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 week 2 days ago #170142 by Maurizio
Replied by Maurizio on topic Product custom message
i forgot to mention that these product emails should be sent only if order status is "completed" because the emails can contains informations or instructions that should be sent only when the order is paied.

Please Log in or Create an account to join the conversation.

Moderators: Giang Dinh Truong