BCC recipient for customer notification

  • Wolfgang Michel
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3 years 6 months ago #138012 by Wolfgang Michel
BCC recipient for customer notification was created by Wolfgang Michel
The possibility to configure a BCC recipient for customer notification mail would be very useful, This is helpful if guest account entered wrong mail address. After receiving the mail delivery error we can get the correct customer mail address by telephone. Then we could forward the customer notification mail out of the BCC mailbox to the correct customer mail address.

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3 years 6 months ago #138016 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic BCC recipient for customer notification
No, we do not support it and maybe it's not needed. If you want, you can already handle it using different way. You can go to Events Booking -> Registrants, click on the checkbox next to the registration record you want to resend email and press Re-send Email button in the toolbar to have the email resent

It should solve your concern

Tuan

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  • Wolfgang Michel
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3 years 6 months ago #138025 by Wolfgang Michel
Replied by Wolfgang Michel on topic BCC recipient for customer notification
Hello Tuan,
Thank you for your quick reply. There is no Events Booking at Eshop. It concerns guest Accounts in Eshop.
Sincerely, Wolfgang

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