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Create, edit orders invoices from back-end
- theo tsatsaronis
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5 years 4 months ago #127260
by theo tsatsaronis
Create, edit orders invoices from back-end was created by theo tsatsaronis
It has been called too many times, hopefully sometime till the year 2525 as the song states
just joking, it would be a premium update though
just joking, it would be a premium update though
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- Walter Dill
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4 years 10 months ago #131282
by Walter Dill
Replied by Walter Dill on topic Create, edit orders invoices from back-end
yes, this opportunity would convince me to buy eShop. And the possibility to send quotes.
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- Stuart Clark
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4 years 7 months ago #134316
by Stuart Clark
Replied by Stuart Clark on topic Create, edit orders invoices from back-end
This absolutely needs to be added - it is a hugely missed feature
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- JOHN S ANDERSON
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4 years 7 months ago #134373
by JOHN S ANDERSON
Replied by JOHN S ANDERSON on topic Create, edit orders invoices from back-end
We are getting ready to go live in a month or so. What is the work around when a customer calls and says I meant to buy just one and not 2. Please change it?
How do you fix the invoice and ship what they want?
How do you fix the invoice and ship what they want?
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- Steven J
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4 years 7 months ago #134404
by Steven J
Replied by Steven J on topic Create, edit orders invoices from back-end
We write the changes in the comment box (e.g., "Customer called 5/14/20 to delete SKU 423 qty: 1 with SKU 425 qty:1. $5.49 price difference charged to cc"). This is far from perfect (the comment box is easy to miss and the changes are not reflected in the reports), but is the only way we know so far. Other suggestions would be appreciated until a solution is implemented.
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- Stuart Clark
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4 years 6 months ago #134821
by Stuart Clark
Replied by Stuart Clark on topic Create, edit orders invoices from back-end
I've actually gone through the hassle of working out how the orders are stored in the backend database, so I am now able to edit / add / change orders at will.
However, it's not exactly easy and there's no GUI to help do it. Plus you really need to keep your wits about you to avoid screwing anything up.
As I've said before; this option *REALLY* needs to be added to EShop as it is desperately needed!
However, it's not exactly easy and there's no GUI to help do it. Plus you really need to keep your wits about you to avoid screwing anything up.
As I've said before; this option *REALLY* needs to be added to EShop as it is desperately needed!
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- Cristina
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4 years 5 months ago - 4 years 5 months ago #135716
by Cristina
Replied by Cristina on topic Create, edit orders invoices from back-end
May I ask where did you edited the invoices i have to do some changes and idk where to search atm
Last edit: 4 years 5 months ago by Cristina.
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- Stuart Clark
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4 years 5 months ago #135913
by Stuart Clark
Replied by Stuart Clark on topic Create, edit orders invoices from back-end
I edited the backend SQL tables manually - there's quite a few interlinked tables, and of course if you get anything wrong, it will break that invoice
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- JOHN S ANDERSON
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4 years 5 months ago #135939
by JOHN S ANDERSON
Replied by JOHN S ANDERSON on topic Create, edit orders invoices from back-end
This is very important to a lot of us. Hey, Giang, I will kick in $200 and others may help out too. Can we get this fixed?
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- Roell
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4 years 2 months ago #138444
by Roell
Replied by Roell on topic Create, edit orders invoices from back-end
I would also like to have this feature as we sometimes cannot deliver what is requested and we need to adapt the order with deleting or replacing an item. HELP
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