Creating charge error: Invalid email address:

A client is receiving the above error whenever a customer tries to register with Stripe. Offline payment registrations are successful.

I've asked the customer to check their Stripe account to see if maybe there account has been frozen - I'm awaiting a reply.

These events use the Ticket Types option, and each member of a group needs to include an email address, but it seems that even if it's just one registrant, if they want to pay with Stripe, they get that error.



If you can trace where this error message is coming from, maybe I can figure it out.

Thank you,
Ernie

Hi Ernie

From what I see, look like the email is not collected in Billing information and it causes the error

Please edit the email field, set Display In to All and the issue should be sorted

Regards,

Tuan