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Email Tag - Ticket Code

  • lcabezas
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3 weeks 21 hours ago #178343 by lcabezas
Email Tag - Ticket Code was created by lcabezas
Hi,

In our EB Event, we issue QR codes to Registrants.
We also need to use the value of the QR code on our email as this will be a link for our web-app like: domain.com/qrcodevalue

We tried to use Email Tag - [TICKET_CODE]. 
We received a value but it's not the same as the Ticket Code or value of the QR code.

Example:
Our QR Code value is iJ2RlM24J2yo9ZR2, and in the Excel Export, we also get that as the Ticket Code. 
However, in our email notification, the value generated by [TICKET_CODE] is hjSW7IfQ45U5hyS4. 

Can you please advise which Email Tag I should use to retrieve the QR code value?

Thanks,

Lito

 

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3 weeks 6 hours ago #178349 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Tag - Ticket Code
Hi Lito

Please try to use [TICKET_QRCODE] tag

Regards,

Tuan

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3 weeks 4 hours ago #178353 by lcabezas
Replied by lcabezas on topic Email Tag - Ticket Code
Thanks Tuan,

However, that tag shows the QR Code itself and not the value of the QR code. 

I think the [TICKET_CODE] is the correct tag, but it's just that it's getting a different value from the records. 
Because, from the Export of the Registrants, Ticket Codes are correct and under header of Ticket Code.

Appreciate your assistance.

Regards.

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2 weeks 6 days ago #178354 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Tag - Ticket Code
I do not know exactly what value you need. Maybe try [TICKET_QRCODE_STRING] tag to see if it meets your need

Tuan

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2 weeks 6 days ago #178360 by lcabezas
Replied by lcabezas on topic Email Tag - Ticket Code
Thanks, Tuan,

Yes, this last tag worked.

Regards,

Lito

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2 weeks 6 days ago #178361 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email Tag - Ticket Code
Great. I thought I need to modify code to add a new tag to return the value, but after checking the code, that tag already supported, so I did not need to do any modification. Guess someone asked for that tag before :)

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