Possible Custom Fields bug?

  • Ernie
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3 weeks 20 hours ago #177435 by Ernie
Possible Custom Fields bug? was created by Ernie
A client has created a new event, and a custom field that was set for one specific event is showing for other events. I tweaked the settings - he had "All Categories," and I set it to the one category that exists, but that didn't seem to change. There is one event from January that is selected in Events for the custom field, so it shouldn't be showing for any other event.

Is it possible that a bug was introduced in the latest update?

Thank you,
Ernie

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3 weeks 16 hours ago #177437 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Possible Custom Fields bug?
Hi Ernie

Hard to guess. For this, we will have to check directly on your site. Could you please submit a support ticket sending us super user account of your site and tell us how I can see the issue myself

I will check to see why the issue happens and get it sorted

Regards,

Tuan

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  • Ernie
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3 weeks 5 hours ago #177442 by Ernie
Replied by Ernie on topic Possible Custom Fields bug?
Ticket submitted.

Thank you,
Ernie

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2 weeks 6 days ago #177450 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Possible Custom Fields bug?
Thanks Ernie. Checked and found a small error with the custom field settings. I corrected the settings and it worked OK now (see the response in the ticket for more details)

Regards,

Tuan

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