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Stripe checkout error 400
- Francesco Loppini
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13 hours 23 minutes ago #176306
by Francesco Loppini
Stripe checkout error 400 was created by Francesco Loppini
Hi,
All of a sudden, for a couple of days now, when someone pays with Stripe, the payment goes through, then returns to the thank you page, but the subscriber isn't created and the email isn't sent. The Stripe webhook dashboard gives me a 400 error, with no further explanation. I searched the forum and pointed out that the signing secret is entered (after all, everything worked until December 25th).
What's happen?
All of a sudden, for a couple of days now, when someone pays with Stripe, the payment goes through, then returns to the thank you page, but the subscriber isn't created and the email isn't sent. The Stripe webhook dashboard gives me a 400 error, with no further explanation. I searched the forum and pointed out that the signing secret is entered (after all, everything worked until December 25th).
What's happen?
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- Tuan Pham Ngoc
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13 hours 17 minutes ago #176307
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout error 400
Usually, it happens because the Signing Secret parameter in the payment plugin is wrong. Could you please check?
See docs.joomdonation.com/eventsbooking/basi...gins/stripe-checkout for instruction
Regards,
Tuan
See docs.joomdonation.com/eventsbooking/basi...gins/stripe-checkout for instruction
Regards,
Tuan
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- Francesco Loppini
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13 hours 7 minutes ago #176308
by Francesco Loppini
Replied by Francesco Loppini on topic Stripe checkout error 400
The Signing Secret parameter in the payment plugin is correct, I checked several times.
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- Tuan Pham Ngoc
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12 hours 58 minutes ago #176309
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout error 400
The wrong signing secret is the only reason causing 400 error. Please double check. If you cannot figure out:
- Please invite me tuanpn@joomdonation.com as a developer to your Stripe account. See support.stripe.com/questions/invite-team...-your-stripe-account for instructions
- Submit support ticket sending us super user account of your site
I will check and configure it properly for you
Regards,
Tuan
Regards,
Tuan
- Please invite me tuanpn@joomdonation.com as a developer to your Stripe account. See support.stripe.com/questions/invite-team...-your-stripe-account for instructions
- Submit support ticket sending us super user account of your site
I will check and configure it properly for you
Regards,
Tuan
Regards,
Tuan
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12 hours 49 minutes ago #176310
by Francesco Loppini
Replied by Francesco Loppini on topic Stripe checkout error 400
I Invite you as a developer and I submit a support ticket with super user account
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7 hours 37 minutes ago #176312
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Stripe checkout error 400
Just want to update that we worked together and got the issue sorted. Turned out that the account uses newer API version than the one shipped with the payment plugin
Regards,
Tuan
Regards,
Tuan
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