Paymanet Plugin Square Error with IOS

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3 weeks 4 days ago #175179 by fw114
If i am using the payment plugin: 
os_squarecard

and use squarecard in checout ( Safari / Firefox) i get the following error message:
"undefined is not an object ( evaluating 'paymentMethod.tokenize')"

What do i miss here ?

Regards

 

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3 weeks 4 days ago #175180 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paymanet Plugin Square Error with IOS
Hello

Could you please check to see if you got same error when you try to make payment using web browser on PC/Laptop?

Regards,

Tuan

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3 weeks 4 days ago #175181 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paymanet Plugin Square Error with IOS
Honestly, this might be something from Square internal and hard to debug. Maybe you should switch to use Square Hosted Checkout payment plugin (which redirect users to Square for processing payment). Please submit support ticket so that I can send you the new payment plugin to use

Regards,

Tuan

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3 weeks 3 days ago #175196 by fw114
Replied by fw114 on topic Paymanet Plugin Square Error with IOS
With PC and Browser ( Firefox, Brave, Chrome )no problems, With Android no problem.)

But i'll send you a ticket and let's see what happens with the plugin u wanna send to me.

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3 weeks 3 days ago #175202 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paymanet Plugin Square Error with IOS
That's strange. In this case, maybe you should report the issue with Square as the payment process is handled by them

Regards,

Tuan

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2 weeks 6 days ago #175256 by fw114
Replied by fw114 on topic Paymanet Plugin Square Error with IOS
Hi,
thanks for the help.

I followed docs.joomdonation.com/eventsbooking/basi...uare-hosted-checkout

and get the error message:
0 Error Create Payment Link

i double checked the sandbox settings in joomla and square.
any hints ?

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2 weeks 6 days ago #175259 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paymanet Plugin Square Error with IOS
Hi

I have no clue about this error. For this, I will have to add some debug code to see the actual error message returned by Square. Please send us super user account of the site and link to registration form via support ticket so that I can check it

Regards,

Tuan

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