Adding Registrant to an Event

  • Jim Clementi
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5 days 10 hours ago #173874 by Jim Clementi
Adding Registrant to an Event was created by Jim Clementi
   When adding a Registrant either through the backend or frontend, the address and phone number fields do not populate with the user's data. All other fields do populate. Any ideas as to why this is happening?

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5 days 8 hours ago #173877 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Adding Registrant to an Event
Hi Jim

That depends on your setup. Did you map these fields with the user's fields ?

Tuan

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  • Jim Clementi
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4 days 19 hours ago #173907 by Jim Clementi
Replied by Jim Clementi on topic Adding Registrant to an Event
Thanks Tuan.

What's interesting, is that I didn't map any fields. These two are the only two that didn't populate! I appreciate the push in the right direction. The field are mapping correctly now.

Jim

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4 days 19 hours ago #173909 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Adding Registrant to an Event
If you do not map field, there will only basic fields will be populated base on data from user account such as first_name, last_name, email....

Regards,

Tuan

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