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Custom Fields in new event showing when not selected
- Heather
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1 week 5 days ago #171245
by Heather
Custom Fields in new event showing when not selected was created by Heather
I created one event with custom fields. After creating a second event, which will use some of the same custom fields, there are 2 fields that still show despite NOT being selected.
Twisted Tryst 2025 Placement is holding onto "Event Access" and "Sleeping Option"; custom field on both are ONLY selected for Twisted Tryst 2025 Registration event. I've toggled them on/off with no change. I cannot replace either field as I'm actively using them in a live event.
Screenshot 2025-02-24 142841 is the first event that I created and needs to have these fields.
Screenshot 2025-02-24 143030 is the second event I do NOT want to be holding into the field
Twisted Tryst 2025 Placement is holding onto "Event Access" and "Sleeping Option"; custom field on both are ONLY selected for Twisted Tryst 2025 Registration event. I've toggled them on/off with no change. I cannot replace either field as I'm actively using them in a live event.
Screenshot 2025-02-24 142841 is the first event that I created and needs to have these fields.
Screenshot 2025-02-24 143030 is the second event I do NOT want to be holding into the field
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- Tuan Pham Ngoc
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1 week 5 days ago #171246
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields in new event showing when not selected
Hi
Look like there was an incompatible issue with Joomla 5.2.3/5.2.4 release. Could you please submit a support ticket? I will send you the updated version, then you can check to see if it solves the issue
Regards,
Tuan
Look like there was an incompatible issue with Joomla 5.2.3/5.2.4 release. Could you please submit a support ticket? I will send you the updated version, then you can check to see if it solves the issue
Regards,
Tuan
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- Heather
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1 week 4 days ago #171274
by Heather
Replied by Heather on topic Custom Fields in new event showing when not selected
Submitted- 142395
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- Tuan Pham Ngoc
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1 week 4 days ago #171279
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields in new event showing when not selected
Hi Heather
I found and fixed the issue. Could you please access to My Downloads menu item, download latest package, update it to your site, then check it again
The issue will be gone
Regards,
Tuan
I found and fixed the issue. Could you please access to My Downloads menu item, download latest package, update it to your site, then check it again
The issue will be gone
Regards,
Tuan
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1 week 3 days ago #171287
by Heather
Replied by Heather on topic Custom Fields in new event showing when not selected
Waiting on my tech resource to update this
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- Tuan Pham Ngoc
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1 week 3 days ago #171300
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Custom Fields in new event showing when not selected
Just want to update that this causes by wrong custom field assignment setup. We worked together via support ticket and get the issue sorted
Regards,
Tuan
Regards,
Tuan
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