Starting yesterday (9/19/23) customers have been getting this error when attempting to make a purchase from our website using the Stripe checkout.
Prior to this everything was working correctly over the last 5ish months without a problem. To my knowledge nothing was changed/moved on the part of the website, webhook, or stripe settings. So far both our webhost and Stripe support have not been able to help.
Here is the error:
Last edit: 2 months 1 week ago by Erick R Anderson.
There could be only two reasons causing this issue :
1. Stripe did not work at the time
2. Or your server has something which blocks the request to api.stripe.com
I would suggest you to contact your hosting provider to check to see if they have something which blocks request to api.stripe.com . If they say No, you will need to contact Stripe and ask them to see why you are getting that error