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Can registrant buy add-on product after they have already purchased tickets?
- An LeFevre
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2 years 14 hours ago #156115
by An LeFevre
Can registrant buy add-on product after they have already purchased tickets? was created by An LeFevre
Hello.
Would ticket holder be able to go back and purchase add-on merchandise without having to purchase tickets again?
There will be people who buy tickets, and forget / change their mind and go back to buy merch.
Is this allowed in Events booking?
Thank you.
Would ticket holder be able to go back and purchase add-on merchandise without having to purchase tickets again?
There will be people who buy tickets, and forget / change their mind and go back to buy merch.
Is this allowed in Events booking?
Thank you.
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- Tuan Pham Ngoc
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2 years 14 hours ago #156116
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can registrant buy add-on product after they have already purchased tickets?
Hello An
No, it is not possible. Purchasing anything is only possible when users register for the event. People cannot come back later and make the change (and pay for the selection change)
Regards,
Tuan
No, it is not possible. Purchasing anything is only possible when users register for the event. People cannot come back later and make the change (and pay for the selection change)
Regards,
Tuan
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- An LeFevre
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2 years 14 hours ago #156117
by An LeFevre
Replied by An LeFevre on topic Can registrant buy add-on product after they have already purchased tickets?
Ok thank you for your quick response. That is too bad.
Can this be a feature request? I would like a way to link their add-on purchases to their ticket after they have already purchased the ticket.
Thank you!
Can this be a feature request? I would like a way to link their add-on purchases to their ticket after they have already purchased the ticket.
Thank you!
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- Tuan Pham Ngoc
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2 years 13 hours ago #156118
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can registrant buy add-on product after they have already purchased tickets?
It is hard to implement because we will have to calculate the difference and have a way to allow users to make payment for these items.
Maybe you can use a form extension to allow users to purchase these addon items and make payment for these items. Then if it is really needed, write a plugin to update these items to his registration record
Regards,
Tuan
Maybe you can use a form extension to allow users to purchase these addon items and make payment for these items. Then if it is really needed, write a plugin to update these items to his registration record
Regards,
Tuan
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