Can registrant buy add-on product after they have already purchased tickets?

  • An LeFevre
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1 year 2 months ago #156115 by An LeFevre
Hello.

Would ticket holder be able to go back and purchase add-on merchandise without having to purchase tickets again?

There will be people who buy tickets, and forget / change their mind and go back to buy merch. 

Is this allowed in Events booking?

Thank you.

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1 year 2 months ago #156116 by Tuan Pham Ngoc
Hello An

No, it is not possible. Purchasing anything is only possible when users register for the event. People cannot come back later and make the change (and pay for the selection change)

Regards,

Tuan

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1 year 2 months ago #156117 by An LeFevre
Ok thank you for your quick response. That is too bad.

Can this be a feature request? I would like a way to link their add-on purchases to their ticket after they have already purchased the ticket.

Thank you!

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1 year 2 months ago #156118 by Tuan Pham Ngoc
It is hard to implement because we will have to calculate the difference and have a way to allow users to make payment for these items.

Maybe you can use a form extension to allow users to purchase these addon items and make payment for these items. Then if it is really needed, write a plugin to update these items to his registration record

Regards,

Tuan

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