Not all Menu options work

  • Ernie
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2 years 3 months ago #155545 by Ernie
Not all Menu options work was created by Ernie
I was trying to select an attractive display for events on a client site. Events are their main function, so I want to use an Events Booking component on the home page.

I chose Category - Timeline Layout, and Joomla will not save it. I get the error:

Error
Save failed with the following error: The home menu item must be a component.

Are not all of the options shown in the dropdown for menu options for Events Manager Components?

If not, why are they being shown?

I found one that worked (Events Booking » Categories - Events List), but it's not the one I want.

I tested selecting some of the options in a different menu (other than Home), and they seem to work - apparently Joomla has some kind of restriction that the layouts don't all recognize.

Please advise.

Thank you,
Ernie

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2 years 3 months ago #155546 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not all Menu options work
Hi Ernie

Look like there is something special with your site in general. Especially with Home menu item on your site. For this, better submit a support ticket sending us super admin account of your site. I will create menu item for you

Regards,

Tuan

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  • Ernie
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2 years 3 months ago #155553 by Ernie
Replied by Ernie on topic Not all Menu options work
Before I submit a ticket, may I ask what you suspect it is? This site uses a RocketTheme template based on their Gantry 5 framework.

I have several other sites that are pretty much the same that I will be installing Events Booking in early next year as I begin to move clients away from extensions that don't support PHP 8 and Joomla 4.

I'll likely encounter this issue again, so it will be helpful to to know what it is that you think is the issue so I can handle it myself when I install it to other sites.

Thank you,
Ernie

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2 years 3 months ago #155562 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not all Menu options work
Hi Ernie

I must be honest that I don't know the reason yet, that's why I have to check it directly on your site. The menu item saving is handled by Joomla, the error message indicate that there is something wrong with Home menu item setup somehow:

Save failed with the following error: The home menu item must be a component


So submit a support ticket as I mentioned, I will check and tell you the reasons and solution so that if you get the same error in the future, you can still get it addressed

Regards,

Tuan

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