Backend: Component -> Event Booking -> Overview raises 1054 error

  • Horst Schaude
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2 years 2 months ago #154849 by Horst Schaude
Hello,

I have installed Event Booking version 4.3.0 on a Joomla 4.2.5 (PHP 8.1.12).
When I was trying to setup Event Booking I call in the backend Component -> Event Booking -> Overview and got the error:
  • 1054: Unknown column 'is_searchable' in 'where clause'
The same error is raised for
  • Configuration
  • Registrants
  • Export Registrants
All other menu entries work quite well.
Of course thje same eror is raised if I navigate in the frontend to any Event Booking link.
I have de-installed Event Booking and re-installed it (via the button, not drag'n'drop). No result.

Please advise,
Horst
 

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2 years 2 months ago #154856 by Tuan Pham Ngoc
Hello Horst

Please go to Events Booking , then Tools -> Fix Database Schema to update database schema to latest version, then check it again. If the issue still happens, submit a support ticket sending us super admin account of your site so that I can check to see why the issue happens and get it sorted

Tuan

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  • Horst Schaude
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2 years 2 months ago #154866 by Horst Schaude
Hello Tuan,

FIx DB Schema didn't help so I created a support ticket.

Thanks,
Horst

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2 years 2 months ago #154868 by Tuan Pham Ngoc
Something wrong with your upgrade process when upgrading from very old version. I will need to have access to your site database to perform update and solve this issue

Please send me the requested information via support ticket

Regards,

Tuan

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