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Error with First Data
- mikej
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13 years 11 months ago #9222
by mikej
Error with First Data was created by mikej
I am getting the following error when trying to process a payment with the first data payment plugin:
It is not possible to order from the store at this time.
Contact the merchant for further information (error 1002).
I am not sure why I am all of a sudden getting this error. I created a temp account with first data that had a store name. I put my domain for the order submission form and all worked. Now I had to put a different storename into the payment plugin, I went and changed the info on first data side and am getting the error of all of a sudden. It appears all of the settings are correct, but I am still getting the error. Site is going live in T minus 10 hours, without this working we are going to lose some heavy revenue.
It is not possible to order from the store at this time.
Contact the merchant for further information (error 1002).
I am not sure why I am all of a sudden getting this error. I created a temp account with first data that had a store name. I put my domain for the order submission form and all worked. Now I had to put a different storename into the payment plugin, I went and changed the info on first data side and am getting the error of all of a sudden. It appears all of the settings are correct, but I am still getting the error. Site is going live in T minus 10 hours, without this working we are going to lose some heavy revenue.
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13 years 11 months ago #9224
by mikej
Replied by mikej on topic Re: Error with First Data
I figured this out. For some reason if the plugin is set to "Test mode" I get the following error. If I set the plugin to "Live Mode" it sends me to the site to input my credit card information. Any reasons on why Test mode isn't working?
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- Tuan Pham Ngoc
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13 years 11 months ago #9237
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error with First Data
I believe when you are in TEST MODE, you will need to set your First Data account to Test Mode to make it works !
Regards,
Tuan
Regards,
Tuan
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