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Explore our services Upcoming Events Category Filter Not Working
- Kaitie
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3 weeks 3 days ago - 3 weeks 3 days ago #179834
by Kaitie
Upcoming Events Category Filter Not Working was created by Kaitie
Hello,
I have a Upcoming Events - Default Layout menu item with Top selected for the category on the Details page.
On the Options tab I selected the categories that I want to display on the page / appear in the category filter. The category filter on the frontend does not work. I can select a category and the page refreshes, but the events are not filtered.
When I leave the Options tab Categories field empty and select Exclude Categories instead, the filters work as expected, but I cannot use the exclude option in this case.
I was using my own template override, but the Casseiopia default does the same.
Any idea why this is happening?
Thank you,
Kaitie
EB 5.10.0
Joomla 6.1.4
EDIT: When I don't put anything in the Options tab Categories or Exclude field the fiters work properly.
I have a Upcoming Events - Default Layout menu item with Top selected for the category on the Details page.
On the Options tab I selected the categories that I want to display on the page / appear in the category filter. The category filter on the frontend does not work. I can select a category and the page refreshes, but the events are not filtered.
When I leave the Options tab Categories field empty and select Exclude Categories instead, the filters work as expected, but I cannot use the exclude option in this case.
I was using my own template override, but the Casseiopia default does the same.
Any idea why this is happening?
Thank you,
Kaitie
EB 5.10.0
Joomla 6.1.4
EDIT: When I don't put anything in the Options tab Categories or Exclude field the fiters work properly.
Last edit: 3 weeks 3 days ago by Kaitie. Reason: added more info
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- Tuan Pham Ngoc
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- Administrator
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3 weeks 3 days ago #179837
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upcoming Events Category Filter Not Working
Hi Kaitie
Could you submit a support ticket sending us super user account of your site, link to the page and explain what I need to do to see the error
I will check to see why the issue happens and get it sorted
Tuan
Could you submit a support ticket sending us super user account of your site, link to the page and explain what I need to do to see the error
I will check to see why the issue happens and get it sorted
Tuan
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