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Unable to save events when an image is added – Joomla 5.4.9

  • Johan Heyde
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14 hours 13 minutes ago - 13 hours 50 minutes ago #179822 by Johan Heyde
  Hello Support Team,
I am having a problem when creating new events or editing previously created events.

Whenever I try to save an event, I receive an error message and the event is not saved.It seems to be related to the image. If I do not add an image, I can save the event without any problems.

As a workaround, I tried entering the URL of an image directly into the database. The image is then visible in the backend of the website, but it does not appear on the frontend.

I have already reinstalled the latest version of Event Booking, but unfortunately this did not solve the problem.

I am using Joomla 5.4.9

.Thank you in advance for your help

Kind regards,
Last edit: 13 hours 50 minutes ago by Johan Heyde.

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  • Tuan Pham Ngoc
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12 hours 13 minutes ago #179823 by Tuan Pham Ngoc
Hi Johan

Please go to Events Booking -> Configuration, find the config option Resize Event Large Image, set it to No and try again, the issue will be sorted

If you want to resize the event large image (keep the above config option set to Yes), please make sure you enter valid with and height for:

- Large Image Width
- Large Image Height

After that, the error will be gone

Regards,

Tuan

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  • Johan Heyde
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5 hours 5 minutes ago #179827 by Johan Heyde
Hello Tuan,

Thank you. This did it.

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  • Tuan Pham Ngoc
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5 hours 4 minutes ago #179828 by Tuan Pham Ngoc
Great. Thanks for confirming

Regards,

Tuan

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