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Emojis turn to "??" in event description

  • Marlon Clarke
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3 weeks 2 days ago #179713 by Marlon Clarke
Emojis turn to "??" in event description was created by Marlon Clarke
I don't believe this is a bug, so I won't create a ticket unless instructed to do so, but I whenever myself or my site users post an event with emojis the "Description" field, they are converted to "?? (question marks)" in all areas when the the event is posted.
It is my understanding that Joomla fully supports emojis, and I'm not sure if its the editor that i'm using. The default editor on my site is "TinyMCE." Should I use something else?




Best regards,
Marlon.

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3 weeks 2 days ago #179714 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Emojis turn to "??" in event description
Hi Marlon

It causes by encoding of database tables, it is utf8 at the moment, we need to convert it to utf8mb4. Please login to administrator area of your site, access to this URL (replace domain.com/administrator by administrator URL of your site):

domain.com/administrator/index.php?optio...l.convert_to_utf8mb4

After that, check it again. The error should be gone

Regards,

Tuan

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  • Marlon Clarke
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3 weeks 2 days ago #179715 by Marlon Clarke
Replied by Marlon Clarke on topic Emojis turn to "??" in event description
Thanks Tuan.
That fixed it

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3 weeks 2 days ago #179717 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Emojis turn to "??" in event description
Great. Thanks for confirming.

Regards

Tuan

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  • Marlon Clarke
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2 weeks 6 days ago #179750 by Marlon Clarke
Replied by Marlon Clarke on topic Emojis turn to "??" in event description
Good day.
It appears this fix is triggering a warning when updating Joomla.
Is it safe to update Joomla with this warning?

 

Best regards,
Marlon.

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2 weeks 6 days ago #179751 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Emojis turn to "??" in event description
Hi Marlon

This is not something related to Events Booking. As instructed, you should go to System -> Maintenance -> Database and click on Update Structure to fix it before updating Joomla

Regards,

Tuan

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2 weeks 6 days ago #179752 by Marlon Clarke
Replied by Marlon Clarke on topic Emojis turn to "??" in event description
Thanks.
Joomla updated successfully,

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2 weeks 6 days ago #179753 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Emojis turn to "??" in event description
OK, great.

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