Failed payment - dont add registrant to event's registrant list?

When someone registers for an Event and payment fails or registrant closes payment window before completing payment, so payment has not gone through, then the registrant is added to the list of the event's registrants
If the registrant then registers again and this time complets the payment, then the registrant is on the list 2 times - one as "not confirmed" and without invoice and the other as comfirmed and with invoice

Is there a setting so that only registrants with payment completed will get to the list of registrants for the event?

Our events sometimes have the same person 4-5 times on the list and only one of them is with payment completed - many people fail to complete the payment for many reasons (some people are just idiots, and other just put in wrong payment car information and the payment is cancelled)

In short we would like that ONLY WITH payment completed (and for free events) people are added to the registrant list for the event

If a setting for this is not already in EventsBooking, can you then make it as custom work? If so you i can make a seperate ticket for his

Hi Finn

By default, these failed payment registrants won't be displayed in Registrants List. I guess it is working like that because you have Show Incomplete Payment Records config option set to Yes. Change that config option to No should address the issue

Regards,

Tuan