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New registrations are not being published

  • Vince Bodie
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3 weeks 2 days ago #178533 by Vince Bodie
New registrations are not being published was created by Vince Bodie
Users are registering for our event and paying by Paypal, but they show up in the system as Pending and must be manually set to Paid via the admin. What is the cause of this?

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3 weeks 2 days ago #178538 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic New registrations are not being published
That usually happens because PayPal IPN Messages could not reach your site for some reasons, so Events Booking does not know about payment to update status of the registration record

For this, please submit a support ticket so that I can guide you to check it further

Regards,

Tuan

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