Free event does not register name, email etc

  • Frans Stuurman
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13 hours 10 minutes ago #177744 by Frans Stuurman
Free event does not register name, email etc was created by Frans Stuurman
Hi,
I have created a free event, (ticket with price 0), but the reservation form does not ask for personal information. The fields first name, last name, email and telephone number are required, but not shown.
By pressing the 'buy' button, errors are given that the fields are not filled.

What am I missing? After changing the price to 0.01 the personal information is shown again, so it has something to do with setting the price on 0.

Thanks for helping me out,

Regards, Frans

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12 hours 42 minutes ago #177746 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Free event does not register name, email etc
Hi Frans

I can only guess that there is something wrong with the custom fields setup. Could you please submit a support ticket sending us super user account of your site and link to registration form so that I can check and correct the settings if needed ?

Regards,

Tuan

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