Message Codes not work

Hello!

Info!

When I include the following code in the body text of a
Thank You Message (Offline):

[TICKET_TYPES]
[TICKET_TYPES_TABLE]
``, these codes are not displayed to the user in the frontend.

Please check this!

Hello

Unless there are special characters inserted into these tags in messages, it should work. For this, I will need to check it directly on your site. Please submit a support ticket sending us super user account of your site and link to the page which I can register for your event and see this issue

I will check to see what's wrong and get it sorted

Regards,

Tuan

Dear Tuan!

Attached are screenshots of the admin email body.

The email is missing:

Ticket Type, Ticket Types, Ticket Types Table

A support ticket has been created.

Thanks!

Best regards,
Günter

As replied via support ticket, maybe you are using shopping cart? Please note that Ticket Types does not work with Shopping Cart, so you should go to Events Booking -> Configuration, make sure Activate Shopping Cart config option to No and check it again

Regards,

Tuan