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Keep a payment information after a registration cancellation
- Sara
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2 days 2 hours ago #176962
by Sara
Keep a payment information after a registration cancellation was created by Sara
Hello Tuan,
I have seen that, if I cancel an user registration to an event, the payment information (Payment method, ID) is lost. There is any way to keep this information for a cancelled user registration?
Thanks in advance.
I have seen that, if I cancel an user registration to an event, the payment information (Payment method, ID) is lost. There is any way to keep this information for a cancelled user registration?
Thanks in advance.
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- Tuan Pham Ngoc
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2 days 2 hours ago #176964
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Keep a payment information after a registration cancellation
Hi Sara
Are you sure? It should not happen, we do not have any code in the extension to remove payment method from registration record when registration is cancelled
Regards,
Tuan
Are you sure? It should not happen, we do not have any code in the extension to remove payment method from registration record when registration is cancelled
Regards,
Tuan
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