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Keep a payment information after a registration cancellation

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3 weeks 3 days ago #176962 by Sara
Keep a payment information after a registration cancellation was created by Sara
Hello Tuan,

I have seen that, if I cancel an user registration to an event, the payment information (Payment method, ID) is lost. There is any way to keep this information for a cancelled user registration?
Thanks in advance.

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3 weeks 3 days ago #176964 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Keep a payment information after a registration cancellation
Hi Sara

Are you sure? It should not happen, we do not have any code in the extension to remove payment method from registration record when registration is cancelled

Regards,

Tuan
The following user(s) said Thank You: Sara

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2 weeks 4 days ago #177082 by Sara
Replied by Sara on topic Keep a payment information after a registration cancellation
Hi,

I asked to my customer to check this and you are right, no problem with this.

Best regards,

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2 weeks 4 days ago #177085 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Keep a payment information after a registration cancellation
OK, great. Happy to hear that and thanks for the update

Tuan

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