Can not delete events

EDIT: soution --> After deleting the registrants be sur that there is no events is selected in the search ...see Deletin event_02 in top red box.
Then it worked...

EDIT 2 ......the event is comming back after refresh....so ....NOT working

Hi Tuan,

I have also a problem to delete events.
When I want to delete an event, I receive the message:
“Delete event (ID number of event) is not allowed because that event still has registrants. Please delete registrants of that event first before deleting the event” see attachment “Delete event_01.jpg”.
Ok let’s do that…after deleting the inscriptions …see “Delete event_02.jpg” and go back to events, I can’t still not delete the event, it’s come back with the same error.
In the event on frontend there are no participants…
Unpublished the event and still no possibility to delete the vent in backend.

Patrick

Hi Patrick

Could you please submit a support ticket sending us super user account of your site and tell me ID of the event you want to delete so that I can check to see why it could not be deleted and get it sorted?

Regards,

Tuan

Hi Tuan,

The error is gone, I will react if I see it again

Thanks anyway
Patrick

OK. Thanks Patrick