Discount settings "failure"

  • Thomas Zuechner
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1 week 1 day ago #175452 by Thomas Zuechner
Discount settings "failure" was created by Thomas Zuechner
Hi Tuan,

I discovered the following problem. I have set an event at 1590 Euro, this includes 3 nights of accommodation. Early bird discount is 10% (159 Euro). However, there is a custom field to this event set with no accommodation needed and it deducts 360 Euro from the registration fee, so it will be 1230 Euro. However, the discount still stays at 159  Euro instead of 123 Euro. Any idea how to solve this? see screenshots below. or check the behavior at this event: 

events.veticon.eu/index.php/upcomming-ev...uine-embryo-transfer

On the other way around, when the delegate adds additional nights the behavior is correct, that the additional nights are nor included in the discount.

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1 week 1 day ago #175460 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount settings "failure"
Hi Thomas

Could you please edit the custom field, make sure Discountable parameter set to Yes ?

Maybe it is set to No and it is not used for discount calculation?

Tuan

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  • Thomas Zuechner
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1 week 1 day ago #175463 by Thomas Zuechner
Replied by Thomas Zuechner on topic Discount settings "failure"
Wow, that was an easy one thnaks a lot.

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1 week 1 day ago #175464 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Discount settings "failure"
Great. I'm happy to hear that it works

Tuan

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