US Currency symbol shows on event with Euro selected

Hi everyone, I've got a client who is based in the USA, but who teaches classes in 3 other countries. I'm glad that I can select to display a different currency for those classes in another country, but when I test it by selecting the event, the US currency symbol (our default) is displayed next to the cost that is actually meant to be in Euros. If there a way to suppress the display of the default currency symbol or display the correctly selected one? I have screen shots to illustrate the issue.

Euro sign displayed in event listings:


Dollar displayed in Cart:
 

Dollar displayed at Checkout:

Any suggestions?

Toolie


 

I guess the euro currency is selected inside your event. However, you are using shopping cart, so users can add multiple events to cart to process checkout, so it could not use individual currency from each event. It can only use currency configured in Global Configuration of your site

Please go to Events Booking -> Configuration, change Currency and Currency Symbol from there and it will work as you want

Regards,

Tuan

Thanks for the quick response Tuan. If we eliminate the use of the cart, will that solve the display problem? I don't know that my client will go for that option, but I thought I'd ask.

Thanks,
Toolie

Yes. It will solve the display problem. Or maybe in your client case, even if they are using shopping cart, users will only register for one event at a time? If so, you can just change the currency in Configuration of Events Booking. That will work

Regards,

Tuan

To be more clear, change currency in Global Configuration won't work if they have different events, each event with it own currency. For example, event A uses USD, event B uses Euro and certain customer added both events to cart. In this case, the system do not know what currency needs to be used to process payment and for that, you will need to turn off shopping cart

Regards,

Tuan

I am checking with my client to find out whether all of her out-of-country classes have registrations handled by the in-country sponsor. If so, then we won't have a problem because the local sponsor handles the registration, and they supply an alternative registration URL.

If that turns out to be the case, I will leave the default as US Dollar and use the appropriate currency numerical value and the Price text so that they see for example, EUR180, but when they click to register, they're redirected away from my client's website to a payment system with the local currency.

OK Toolie. Talk to them and if we can help with anything, please don't hesitate to ask

Regards,

Tuan