Wrong count in waitinglist?

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
4 days 14 hours ago #173740 by Martin Herzhauser
Wrong count in waitinglist? was created by Martin Herzhauser
If (for testing purposes) I use the private booking count to fill an event, and then play around with the waiting list, I have the following case: When I set the waiting list capacity to 1, I get not button for the waiting list. If I set it to 2 or higher, it works.

Perhaps a  greater comparison instead of a greater equal?

Regards,
Martin

Please Log in or Create an account to join the conversation.

More
4 days 11 hours ago #173742 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Wrong count in waitinglist?
Hi Martin

For this, we will need to check it directly on your website. Could you please submit a support ticket sending us super user account of your site and link to the event which I can see the issue so that I can check to see what's wrong and get it sorted?

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Martin Herzhauser
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
4 days 4 hours ago #173756 by Martin Herzhauser
Replied by Martin Herzhauser on topic Wrong count in waitinglist?
Ok. I'll try to get this organized as we just prepare our ticket sale and working with different persons in the backend...and because of this with differend test data...so the plan is that I create a test event only for you and then you can work with that. But I think this will be tommorrow until finished...

Regards,
Martin

Please Log in or Create an account to join the conversation.

More
4 days 2 hours ago #173762 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Wrong count in waitinglist?
OK Martin. Take your time and submit support ticket when you are ready

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc