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Translations and Fields on Repeating Events & Event Descriptions
- Kaitie
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1 week 15 hours ago - 1 week 14 hours ago #173009
by Kaitie
Translations and Fields on Repeating Events & Event Descriptions was created by Kaitie
Hello,
I have a multilingual site with custom event fields and the option for repeating events or additional dates.
I've noticed that if I update the translation or custom fields on the parent event, it does not update the children. Is this the intended functionality? Did I miss a setting to keep these values from the parent in the children?
I also seem to be having issues with the event description not displaying on the individual event pages. I enter the event with a description in the backend and it does not appear on the frontend. Then if I edit the description in the backend, it will appear in the frontend.
Thank you,
Kaitie
I have a multilingual site with custom event fields and the option for repeating events or additional dates.
I've noticed that if I update the translation or custom fields on the parent event, it does not update the children. Is this the intended functionality? Did I miss a setting to keep these values from the parent in the children?
I also seem to be having issues with the event description not displaying on the individual event pages. I enter the event with a description in the backend and it does not appear on the frontend. Then if I edit the description in the backend, it will appear in the frontend.
Thank you,
Kaitie
Last edit: 1 week 14 hours ago by Kaitie. Reason: added additional issue re:descriptions
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- Tuan Pham Ngoc
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1 week 10 hours ago #173010
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Translations and Fields on Repeating Events & Event Descriptions
Hello
1. The data you are talking about should be updated from parent event to children event. If it is not working like that on your site, please submit a support ticket sending us super user account of your site and tell me step by step what I need to do to see the issue. I'm going to check and correct it
2. Strange that event description is not being displayed to. In the support ticket, please send us link to the event which is having the issue so that I can check it
Regards,
Tuan
1. The data you are talking about should be updated from parent event to children event. If it is not working like that on your site, please submit a support ticket sending us super user account of your site and tell me step by step what I need to do to see the issue. I'm going to check and correct it
2. Strange that event description is not being displayed to. In the support ticket, please send us link to the event which is having the issue so that I can check it
Regards,
Tuan
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