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Session expiration message with group booking
- OTWD
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4 days 9 hours ago #172894
by OTWD
Success consists of going from failure to failure without loss of enthusiasm.
Session expiration message with group booking was created by OTWD
Hi I have setup multiple events for individual and group booking.
Users need to be registered to book.
When i click group booking and enter details i get the message.
Sorry! Your registration cannot be saved due to session expiration
Sorry, your session was expired. Please try again!
The user is still logged in.
I don't mind if this is the case and they need to logout / login again but i do need to change the text as most users just panic when they see such a message.
I would like to change it to:
Apologies for the inconvenience can you please logout and login again to continue your booking.
Sorry, your session has expired. Please logout and login again to continue your booking.
However i cant find the language override in EB or Joomla ini files
Any ideas where this is or can this session issue be fixed?
I am using Session handler : database set to 30 mins
Users need to be registered to book.
When i click group booking and enter details i get the message.
Sorry! Your registration cannot be saved due to session expiration
Sorry, your session was expired. Please try again!
The user is still logged in.
I don't mind if this is the case and they need to logout / login again but i do need to change the text as most users just panic when they see such a message.
I would like to change it to:
Apologies for the inconvenience can you please logout and login again to continue your booking.
Sorry, your session has expired. Please logout and login again to continue your booking.
However i cant find the language override in EB or Joomla ini files
Any ideas where this is or can this session issue be fixed?
I am using Session handler : database set to 30 mins
Success consists of going from failure to failure without loss of enthusiasm.
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- Tuan Pham Ngoc
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4 days 9 hours ago #172895
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Session expiration message with group booking
Hello
Look like the issue happens because the group members in group registration could not be saved in session and it causes the error. Could you please change Session Handler config option to PHP, then try again to see if it solves the issue?
Tuan
Look like the issue happens because the group members in group registration could not be saved in session and it causes the error. Could you please change Session Handler config option to PHP, then try again to see if it solves the issue?
Tuan
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4 days 8 hours ago #172896
by OTWD
Success consists of going from failure to failure without loss of enthusiasm.
Replied by OTWD on topic Session expiration message with group booking
Thanks - i changed it to filesystem but the website has now become very slow and unresponsive.
I think a wording change would be preferable
I think a wording change would be preferable
Success consists of going from failure to failure without loss of enthusiasm.
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- Tuan Pham Ngoc
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4 days 5 hours ago #172899
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Session expiration message with group booking
The question is does the issue always happens? Or it just sometime happens?
Tuan
Tuan
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4 days 3 hours ago #172900
by OTWD
Success consists of going from failure to failure without loss of enthusiasm.
Replied by OTWD on topic Session expiration message with group booking
It does not always happen in my tests.
I have switched the system back to individual bookings for now.
I have switched the system back to individual bookings for now.
Success consists of going from failure to failure without loss of enthusiasm.
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- Tuan Pham Ngoc
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3 days 8 hours ago #172914
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Session expiration message with group booking
OK. If you need to translate these messages, please submit support ticket and I will send updated version to you. Otherwise, please wait until next releases. The two language items for these strings are:
- EB_GROUP_REGISTRATION_ERROR_EMPTY_GROUP_MEMBERS_DATA
- EB_GROUP_REGISTRATION_ERROR_EMPTY_NUMBER_REGISTRANTS
Regards,
Tuan
- EB_GROUP_REGISTRATION_ERROR_EMPTY_GROUP_MEMBERS_DATA
- EB_GROUP_REGISTRATION_ERROR_EMPTY_NUMBER_REGISTRANTS
Regards,
Tuan
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