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Registration failed - email address already in use

  • Petter
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1 month 1 week ago #172585 by Petter
Registration failed - email address already in use was created by Petter
A guest who attended one of our events in 2024 called and said it was not possible to register for an upcoming event.
The error was something like "email address already in use".

How can I fix this?

Kind regards,
Petter

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1 month 1 week ago #172586 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration failed - email address already in use
Hi Petter

Could you send us link to registration form and tell me the email address which I can use to register to see this error

You can submit a support ticket sending us the information so that I can check it

Regards,

Tuan

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1 month 1 week ago #172588 by Petter
Replied by Petter on topic Registration failed - email address already in use
Hi Tuan,

I was not able to reproduce the error myself using the guests email address.
I'll submit a ticket.

Petter

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1 month 1 week ago #172589 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Registration failed - email address already in use
OK Petter. Received your ticket. First check I did not see the error as you said. Please provide more information in the support ticket so that we can check it further

Regards,

Tuan
The following user(s) said Thank You: Petter

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