Can't install 5.0.6 Update

  • Birdwaves Media
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
4 months 3 weeks ago #172148 by Birdwaves Media
Can't install 5.0.6 Update was created by Birdwaves Media
I'm running joomla 5.3.0
When I try to update to Events Booking 5.0.6 through the usual updater, I get the following error:
This extension does not provide a checksum for validation of the integrity of the downloaded file.
Joomla\Filesystem\File::copy: Copy failed.
Package Update: There was an error installing an extension: com_eventbooking.zip
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
I then downloaded from the website, unzipped, and tried to update via the installer and got this error:
Joomla\Filesystem\File::copy: Copy failed.
Package Update: There was an error installing an extension: com_eventbooking.zip
Error installing package

thanks for your help in advance!

Please Log in or Create an account to join the conversation.

More
4 months 3 weeks ago #172149 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't install 5.0.6 Update
Usually, this causes by permissions issue with files/folders on your site. Please see my response via support ticket and we can continue from there

Regards,

Tuan
The following user(s) said Thank You: Birdwaves Media

Please Log in or Create an account to join the conversation.

  • Impression eStudio
  • Offline
  • Premium Member
  • Premium Member
More
2 days 21 hours ago #174893 by Impression eStudio
Replied by Impression eStudio on topic Can't install 5.0.6 Update
Hi, 

I have the same problem with version 5.3.2 of Event Booking.

After the file upload for the installation I get the error:
Joomla\Filesystem\File::copy: Copy failed.
Package Update: There was an error installing an extension: com_eventbooking.zip

So now there are some extensions updated to 5.3.2 and other to the old version.

I have fixed the file and folder privileges using the Akeeba Admin Tools and a PHP code of mine. None of the worked.

Do you any idea to fix the problem?

Thanks

Please Log in or Create an account to join the conversation.

More
2 days 20 hours ago #174897 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't install 5.0.6 Update
I guess there is permission issue with some files/folders in Events Booking installation on your site. I guess the easiest way would be uninstall the old version and re-install new version

Before doing that, please make sure you make a full backup of your site, just in case you need to restore it for some reasons

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • Impression eStudio
  • Offline
  • Premium Member
  • Premium Member
More
2 days 16 hours ago #174928 by Impression eStudio
Replied by Impression eStudio on topic Can't install 5.0.6 Update
I tried the installation on my local pc and still the same problem.
Anyway, if I uninstall the old version, the events will be lost?

Thanks

Please Log in or Create an account to join the conversation.

More
2 days 7 hours ago #174932 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't install 5.0.6 Update
Hello

No, all your existing events will be kept. Don't worry

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc