Question re Coupon Setting - Min Payment Amount

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3 weeks 5 days ago #171387 by hzwicewicz
I am setting up an event with 4 different ticket types at 4 different price points. 
There is a coupon set up for this event and ideally I want that coupon only to be valid if a logged in user has selected the most expensive of the 4 ticket types ($1095). 
I thought perhaps I could achieve that by using the Min Payment Amount setting. But that doesn't seem to be working as I expected. If I add a value of $1095 to Min Payment Amount, choose that ticket type and apply the coupon, I get an invalid coupon notification. If I remove that value, the coupon works.

Maybe I've misinterpreted the purpose of this field? Could you explain what the Min and Max Payment Amount settings are used for?

Thanks :)

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3 weeks 5 days ago #171392 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question re Coupon Setting - Min Payment Amount
The setup seems valid (and smart :)) to me. So are you saying that min payment amount does not work for the coupon?

Tuan

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3 weeks 4 days ago #171405 by hzwicewicz
Replied by hzwicewicz on topic Question re Coupon Setting - Min Payment Amount
If I add a dollar value of any amount (even $1) to Min Payment, entering the coupon code produces "The coupon you entered is invalid" message. If I remove the value from Min Payment, the coupon does work.

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3 weeks 4 days ago #171413 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Question re Coupon Setting - Min Payment Amount
Hello

Could you please access to Support Tickets menu item and submit a support ticket there instead?

Regards,

Tuan

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