Enable cancellation on frontend submit form

  • Arbind Bhagat
  • Topic Author
  • Offline
  • Elite Member
  • Elite Member
More
1 month 3 weeks ago #169388 by Arbind Bhagat
Enable cancellation on frontend submit form was created by Arbind Bhagat
How can I show the option to enable-cancellation on the frontend event submit form?

Please Log in or Create an account to join the conversation.

More
1 month 3 weeks ago #169391 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
Hi

The option is available on Submit Event Form Default Layout. Maybe you do not see it because you are using Simple Layout ?

Tuan

Please Log in or Create an account to join the conversation.

  • Arbind Bhagat
  • Topic Author
  • Offline
  • Elite Member
  • Elite Member
More
1 month 2 weeks ago #169398 by Arbind Bhagat
Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
I don't see it. Here is the screenshot of the form.
 
  • Please Log in or Create an account to join the conversation.

    More
    1 month 2 weeks ago #169405 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
    Hello

    For this, I will need to check it directly on your site. Could you please submit a support ticket sending us super user account of your site and link to submit event page. I will check to see what's wrong and get it sorted

    Regards,

    Tuan

    Please Log in or Create an account to join the conversation.

    • Arbind Bhagat
    • Topic Author
    • Offline
    • Elite Member
    • Elite Member
    More
    1 month 2 weeks ago #169407 by Arbind Bhagat
    Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
    Hi Tuan,

    I checked a few things at the code level. And I found that, when we go to /index.php?option=com_eventbooking&view=event&layout=form&Itemid=1485 url, instead of showing the /components/com_eventbooking/themes/default/event/form.php code, it is actually showing the /components/com_eventbooking/themes/default/event/simple.php code.

    Could you please check it on your end? I am sure you will be able to reproduce this with the most recent version of EB.

    Thanks,

    Please Log in or Create an account to join the conversation.

    More
    1 month 2 weeks ago #169417 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
    Please go to Events Booking -> Configuration, in General tab, set Frontend Event Submission Form Layout config option to Default Layout. After that, check it again, the issue should be sorted

    Regards,

    Tuan

    Please Log in or Create an account to join the conversation.

    • Arbind Bhagat
    • Topic Author
    • Offline
    • Elite Member
    • Elite Member
    More
    1 month 1 week ago #169513 by Arbind Bhagat
    Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
    Yes, it worked. Thanks.

    Please Log in or Create an account to join the conversation.

    More
    1 month 1 week ago #169516 by Tuan Pham Ngoc
    Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
    Great. Happy to hear that and thanks for confirming Arbind

    Tuan

    Please Log in or Create an account to join the conversation.

    Moderators: Tuan Pham Ngoc