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Enable cancellation on frontend submit form
- Arbind Bhagat
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1 month 3 weeks ago #169388
by Arbind Bhagat
Enable cancellation on frontend submit form was created by Arbind Bhagat
How can I show the option to enable-cancellation on the frontend event submit form?
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- Tuan Pham Ngoc
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1 month 3 weeks ago #169391
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
Hi
The option is available on Submit Event Form Default Layout. Maybe you do not see it because you are using Simple Layout ?
Tuan
The option is available on Submit Event Form Default Layout. Maybe you do not see it because you are using Simple Layout ?
Tuan
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1 month 2 weeks ago #169398
by Arbind Bhagat
Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
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- Tuan Pham Ngoc
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1 month 2 weeks ago #169405
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
Hello
For this, I will need to check it directly on your site. Could you please submit a support ticket sending us super user account of your site and link to submit event page. I will check to see what's wrong and get it sorted
Regards,
Tuan
For this, I will need to check it directly on your site. Could you please submit a support ticket sending us super user account of your site and link to submit event page. I will check to see what's wrong and get it sorted
Regards,
Tuan
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1 month 2 weeks ago #169407
by Arbind Bhagat
Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
Hi Tuan,
I checked a few things at the code level. And I found that, when we go to /index.php?option=com_eventbooking&view=event&layout=form&Itemid=1485 url, instead of showing the /components/com_eventbooking/themes/default/event/form.php code, it is actually showing the /components/com_eventbooking/themes/default/event/simple.php code.
Could you please check it on your end? I am sure you will be able to reproduce this with the most recent version of EB.
Thanks,
I checked a few things at the code level. And I found that, when we go to /index.php?option=com_eventbooking&view=event&layout=form&Itemid=1485 url, instead of showing the /components/com_eventbooking/themes/default/event/form.php code, it is actually showing the /components/com_eventbooking/themes/default/event/simple.php code.
Could you please check it on your end? I am sure you will be able to reproduce this with the most recent version of EB.
Thanks,
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- Tuan Pham Ngoc
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1 month 2 weeks ago #169417
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
Please go to Events Booking -> Configuration, in General tab, set Frontend Event Submission Form Layout config option to Default Layout. After that, check it again, the issue should be sorted
Regards,
Tuan
Regards,
Tuan
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1 month 1 week ago #169513
by Arbind Bhagat
Replied by Arbind Bhagat on topic Enable cancellation on frontend submit form
Yes, it worked. Thanks.
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1 month 1 week ago #169516
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Enable cancellation on frontend submit form
Great. Happy to hear that and thanks for confirming Arbind
Tuan
Tuan
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