Refund Registrants Button not showing

We had to cancel an event today and refund all the registrants. 
What I could not see is the Refund button as described in the doc  docs.joomdonation.com/eventsbooking/regi.../refund-registration
We use OS Stripe Checkout payment plugin. 
We were able to refund from Stripe, as we store the event name, date and time in Stripe, not really aproblem.
I am wondering why the refund button is not available to us?
Is there a plugin or configuration option to set? I could not see anything?
Just asking for future reference.
Kind regards
David
 

Hi David

Click on a registration record. On the registration record edit screen, you should see Refund button in the toolbar to allow you to refund registration from within administrator area of your site

Regards,

Tuan

Thanks Tuan, I can see it now.
On the registrants list you can select one or more registrants and in  the Action Tab with a dropdown Cancel Registrants. This is what did yesterday when we had to cancel the event. We selected all the registrants for the event, sent out a mass email informing them, and then cancelled them. I thought you would be able to do the same to refund them. 
It might be a nice feature in the future to have an additional Option : Cancel and Refund Registrants. I will say, though, that cancelling an event and having to refund all registrants s a rare occurrence for us, so I would not ask to put this anywhere near the top of your development priorities.
Kind regards
David

OK David. I will monitor customer requests. If there are more customers need it, I will try to support it in the future

Regards,

Tuan