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After domain change cart is always empty
- Chad Criswell
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8 months 3 days ago #168195
by Chad Criswell
After domain change cart is always empty was created by Chad Criswell
We recently changed our domain name, adding a subdomain to the front of the root. The site itself stayed in the same place for hosting (no change to root path, etc)
Today we noticed that when someone attempts to register the popup shows the classes that the person has selected but when they click View Cart there is nothing in the cart.
Here is a video showing what I am talking about. screenrec.com/share/1v0CQokcGH
Today we noticed that when someone attempts to register the popup shows the classes that the person has selected but when they click View Cart there is nothing in the cart.
Here is a video showing what I am talking about. screenrec.com/share/1v0CQokcGH
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- Tuan Pham Ngoc
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8 months 3 days ago #168197
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After domain change cart is always empty
Hi Chad
There must be something special on the site causing the issue. I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
There must be something special on the site causing the issue. I'm going to check to see why the issue happens and get it sorted
Regards,
Tuan
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- Tuan Pham Ngoc
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8 months 3 days ago #168202
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After domain change cart is always empty
As replied via support ticket, the issue causes by conflict in menu item setup (it uses same alias with one of the URL in the extension)
Please refer to support ticket for detailed response.
Regards,
Tuan
Please refer to support ticket for detailed response.
Regards,
Tuan
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