After domain change cart is always empty

We recently changed our domain name, adding a subdomain to the front of the root.  The site itself stayed in the same place for hosting (no change to root path, etc)

Today we noticed that when someone attempts to register the popup shows the classes that the person has selected but when they click View Cart there is nothing in the cart.

Here is a video showing what I am talking about.    screenrec.com/share/1v0CQokcGH



 

Hi Chad

There must be something special on the site causing the issue. I'm going to check to see why the issue happens and get it sorted

Regards,

Tuan

As replied via support ticket, the issue causes by conflict in menu item setup (it uses same alias with one of the URL in the extension)

Please refer to support ticket for detailed response.

Regards,

Tuan