Generate Ticket (or not) based on a field value

  • Andrea
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9 months 1 week ago #167603 by Andrea
Hi,
In a registration form I'm colleting various user inputs.

I would like to know if there's a way to either generate the ticket, or not generate the ticket, in a conditional manner, that is based on the selection of the user.

For example, I may ask the user to choose, via a radio button, if they need the ticket.
If they select "YES", I shall generate and send them the ticket via email.

Any way to do that?

Thanks in advance!

Andrea.
 

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9 months 1 week ago #167604 by Andrea
Should the above be not possibile, a viable alternative for me would be to generate tickets having the same numbering of the invoice. So TICKET NUMBER = INVOICE NUMBER.

How to do that?

Thanks in advance!

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9 months 1 week ago #167606 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Generate Ticket (or not) based on a field value
Hi Andrea

Unfortunately, this is a special requirement and not supported by the extension. If this is really needed, the only solution would be customizing the code

Regards,

Tuan

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9 months 1 week ago #167628 by Andrea
Hello Tuan, nice to read from you.

Understood, thank-you as always for the fast replies.

Regards AG

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9 months 1 week ago #167633 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Generate Ticket (or not) based on a field value
OK Andrea. Please continue using the extension. If you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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